GuruTaxPro – Refund Policy

1. Introduction

At GuruTaxPro (“We”, “Us”, “Our”), we strive to provide high-quality Accounting, Tax, and Consulting services. This Refund Policy outlines the conditions under which refunds may be issued to our clients (“You”, “Your”).

2. General Refund Policy

Our services are generally non-refundable due to the nature of accounting and tax work. However, we understand that there may be exceptional circumstances that could warrant a refund. Refunds will be considered on a case-by-case basis and at the sole discretion of GuruTaxPro

3. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

• Service Not Rendered: If the service you paid for was not provided by us for some valid reasons – I believe this should come under – we will refund you back

• Error on Our Part: If there was a significant error made by our team that cannot be corrected – this can be ‘’you may be elgible’’ 

• Client Dissatisfaction: If you are dissatisfied with our services, we will work with you to address your concerns. If a resolution cannot be reached, a partial refund may be considered – this can be ‘’you may be elgible’’

4. Refund Request Procedure

To request a refund, please follow these steps:

1. Contact Us: Email us at pay@gurutaxpro.com or call us at 512 234-3366 within 5 days of the service date 

2. Provide Details: Include your name, contact information, invoice number, and a detailed explanation of why you are requesting a refund 

3. Review Process: We will review your request and may ask for additional information or documentation to support your claim 

4. Decision: We will notify you of our decision within 9 days of receiving your request. If approved, the refund will be processed within 14 days

5. Non-Refundable Services

The following services are typically non-refundable:

• Completed tax returns and filings

• Financial statements and audits once issued

• Consulting and advisory services after the consultation has taken place

• All Business formation services provided

• Registered Agent and affiliated services

6. Partial Refunds

Partial refunds may be granted under the following circumstances – 

• Only a portion of the service was rendered / completed 

• If there was a minor error on our part

The amount pertaining to the partial refund will be determined based on the work completed and the nature of the issue

7. Chargebacks and Disputes

We encourage you to contact us directly to resolve any issues before initiating a chargeback or dispute with your credit card company or bank. Unresolved chargebacks may result in additional fees and service disruptions.

8. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be communicated to you in writing and will apply to services purchased after the date of the change.

9. Contact Information

For any questions or concerns regarding this Refund Policy, please contact us through either of the following communication mediums – 

• Email: tax@gurutaxpro.com

• Phone: 512 234-3366

• Address: 1640 Highland Falls Dr. Ste 302, Leander, TX, 78641